Friends and Family Test

VERY GOOD Please can you tell us why you gave your answer? Dr was very nice and informative
Posted on: 31/10/2025

GOOD Please can you tell us why you gave your answer? Informative and efficient consultation
Posted on: 31/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quickly seen,everything explained.
Posted on: 31/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly and efficient.
Posted on: 31/10/2025

NEITHER GOOD NOR POOR Please can you tell us why you gave your answer? It has taken 10 months to get an appointment for a cervical screening test… that is not good enough. Service I received once there was caring and kind. I didn’t feel rushed and was put at ease.
Posted on: 31/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficient on time appointment carried out
Posted on: 31/10/2025

VERY GOOD Please can you tell us why you gave your answer? This appointment ran exactly as it should. I booked in, was called into the treatment room exactly on time, was greeted by the nurse and her assistant, the vaccination process was explained, my details were checked and I received my injection which was painless. The nurse then explained what effects I might experience and told me that I would hear from the Surgery for the second part of the jab in 6 months time. All very efficient.
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly and effective
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen quickly by professional friendly healthcare professional
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? It jusr was, quick easy and helpfull staff
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? Helpful staff
Posted on: 30/10/2025

VEYR GOOD Please can you tell us why you gave your answer? Problem understood and dealt with seriously
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr Ibrahim was very professional, and empathic, he explained everything to me and my daughter. He arranged for more tests. I felt very positive when I left the Croft.
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? A very positive consultation. Thanks
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? Over the last two days - Tues and Wed - I was able to bring my husband in to extend his week’s course of antibiotics for which I was very grateful as he was still coughing badly, we had our flu jabs by an efficient and v pleasant nurse, and finally after waiting since 3rd September, which had been a worry, saw Dr Rose who was and is wonderful. Thank you
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen very quickly and happy with the result
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? Didn't wait very long staff very nice
Posted on: 30/10/2025

VERY GOOD Please can you tell us why you gave your answer? The manner and helpfulness of Ms. Suzanne Stonehill.
Posted on: 30/10/2025

GOOD Please can you tell us why you gave your answer? Miscommunication about whether the appointment was face to face or over the telephone but this was quickly resolved when I called and I was able to speak to the doctor. Doctor Medlock listened to me empathetically, was honest with me and I feel that I could contact her in the future.
Posted on: 30/10/2025

GOOD Please can you tell us why you gave your answer? It was a very smooth experience however the appointment was about 30 minutes late which I understand is sometimes unavoidable but with a two year old it's very hard to keep them behaving themselves in the waiting area for long periods of time
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly staff, on time and efficient
Posted on: 29/10/2025

GOOD Please can you tell us why you gave your answer? When I made the appt in response to a text message, I was told it was for bp and meds check. It was in fact just for bp, which was disappointing.
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen on time by Sam and another operative ( sorry, didn’t catch her name) Both were polite, helpful, reassuring and carried out the blood test for me, putting me at ease.
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Our visit to the surgery was good from the time we arrived to the time we left
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent visit
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? As every your staff are doing everything to help us all.
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse was very pleasant and informative
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Answered all of my questions and took my blood very professionally
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficient and lovely nurse Had a good experience, nothing to improve on this occasion
Posted on: 29/10/2025

GOOD Please can you tell us why you gave your answer? The lady (I've never seen her before so please excuse me not being able to remember her name!) I saw was lovely and chatty and made me feel comfortable.
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Mr Lombardi was professional, and efficient with good communication and manner
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lady was very professional & pleasant
Posted on: 29/10/2025

VERY GOOD Please can you tell us why you gave your answer? The staff was very helpful
Posted on: 28/10/2025

GOOD Please can you tell us why you gave your answer? Good experience
Posted on: 28/10/2025

VERY GOOD Please can you tell us why you gave your answer? Did not quite long for our appointment time, lovely friendly staff
Posted on: 28/10/2025

VERY GOOD Please can you tell us why you gave your answer? Painless blood test that’s a first
Posted on: 28/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and polite
Posted on: 28/10/2025

VERY GOOD Please can you tell us why you gave your answer? Easy register, short wait, excellent treatment.
Posted on: 28/10/2025

GOOD Please can you tell us why you gave your answer? It was just a very quick visit for bloods.
Posted on: 27/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time and thorough
Posted on: 26/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appointment given next day, no prolonged waiting for doctor. Doctor very thorough, reassuring and gave me plenty of time
Posted on: 26/10/2025

VERY GOOD Please can you tell us why you gave your answer? Doctor very friendly and efficient.
Posted on: 26/10/2025

VERY GOOD Please can you tell us why you gave your answer? Prompt decision to see the nurse New surgery is very impressive. What the NHS need to do is obtain more doctors
Posted on: 25/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appointment done on time and was quick and efficient.
Posted on: 25/10/2025

VERY GOOD Please can you tell us why you gave your answer? The new Health Centre is beautiful, the booking in system very clear and the GP (Dr Medlock) extremely caring to my health problems and very professional.
Posted on: 25/10/2025

VERY GOOD Please can you tell us why you gave your answer? Thorough and pleasant manner of Doctor
Posted on: 25/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen quickly and the doctor was brilliant. He was very knowledgeable and I have a plan going forward. He was very reassuring regarding my ongoing pain relief needed
Posted on: 25/10/2025

VERY GOOD Please can you tell us why you gave your answer? The blood test procedure was straightforward & the member of staff explained it clearly
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? I didn't gave to wait long and was seen by a Doctor.
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficient log in system, not long waiting and doctor who actually listened and provided solutions
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent service.
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? So efficient being seen. Also seen earlier than appointment time. Excellent.
Posted on: 24/10/2025

GOOD Please can you tell us why you gave your answer? Using the new building for the first time, I think there should be some signage close to reception pointing people to the touch screens to check in.
Posted on: 24/10/2025

GOOD
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? A very efficient and professional blood test from the lovely nurse
Posted on: 24/10/2025

GOOD Please can you tell us why you gave your answer? Seen quickly, nurse was very quick.and efficient
Posted on: 24/10/2025

GOOD Please can you tell us why you gave your answer? Very efficient flu jab appointment.
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely nurse.
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time. Efficient friendly member of staff
Posted on: 24/10/2025

VERY GOOD Please can you tell us why you gave your answer? Great advice, communication with the dr
Posted on: 23/10/2025

VERY GOOD Please can you tell us why you gave your answer? Pleased with treatment
Posted on: 23/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick, friendly and efficient experience
Posted on: 23/10/2025

VERY GOOD Please can you tell us why you gave your answer? Booked in quick, only had to wait 2mins over appointment time.
Posted on: 23/10/2025

POOR Please can you tell us why you gave your answer? I was 15 minutes late because of hold up at Lidsey, I said I would wait until I could be seen. There were only 2 other people in the waiting area, so I was very disappointed after waiting for 10 minutes to be told I could not be seen. Even if it meant me waiting an hour, I would have liked to be seen.
Posted on: 23/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everyone was very helpful, steering us around with smiles on their faces.
Posted on: 23/10/2025

VERY GOOD Please can you tell us why you gave your answer? Good friendly efficient service as usual
Posted on: 23/10/2025

VERY GOOD
Posted on: 23/10/2025

VERY GOOD Please can you tell us why you gave your answer? Clear , precise and helpful.
Posted on: 22/10/2025

GOOD Please can you tell us why you gave your answer? On time and professional
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse was so friendly and helpful
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Because my appointment was on time and the nurse was very kind. And explained to what she was doing from start to finish.
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Receptionist listened and took immediate action
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen on time
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Sam is always brilliant taking blood
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen immediately, caring and professional treatment- follow up appointment offered
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely new centre, no waiting for my Flu vaccine and I could park my car!
Posted on: 22/10/2025

VERY GOOD
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and nice fella
Posted on: 22/10/2025

VERY GOOD
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Nice surroundings, friendly and professional Nurse
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time, efficient
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen on time and nurse was very nice
Posted on: 22/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent nurse Hannah
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? The staff member was kind and attentive.
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and clear
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen on time and nurse was very caring and professional
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Nurse very caring and professional
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Our new alarm clock didn’t go off and we arrived late but wife and I were both still able to have our blood tests
Posted on: 21/10/2025

GOOD Please can you tell us why you gave your answer? Didn’t wait to long and had a friendly reception.
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse I see is always efficient and friendly and my appointment was on time.
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Short wait and seen by a very thorough and understanding Dr
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Went to have my ear syringed after both ears discovered an ear infection got a second opinion then I will give her antibiotics and a new appointment has been arranged.
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficient, friendly service
Posted on: 21/10/2025

VERY GOOD
Posted on: 21/10/2025

VERY GOOD Please can you tell us why you gave your answer? Clinician gave me information about possible side effects of vaccine and didn’t feel a thing
Posted on: 20/10/2025

VERY GOOD Please can you tell us why you gave your answer? Blood test completed on time and without discomfort
Posted on: 20/10/2025

GOOD Please can you tell us why you gave your answer? Did not have to wait long,nurse was good
Posted on: 20/10/2025

VERY GOOD
Posted on: 20/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely nurse practitioner
Posted on: 19/10/2025

GOOD Please can you tell us why you gave your answer? Seen by GP on time, and not rushed.
Posted on: 19/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appointment on time, only 5 minute wait. Dealt with promptly, professionally and friendly.
Posted on: 19/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was a blood test and the lady was polite, quick and put me at ease.
Posted on: 19/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very positive experience
Posted on: 19/10/2025

VERY GOOD Please can you tell us why you gave your answer? Surgery provided booking opportunity for blood test at short notice which was very convenient.
Posted on: 19/10/2025

VERY GOOD Please can you tell us why you gave your answer? I had a bloodtest with Samantha, I like her very much as she is very good with the needle and i don't get a bad bruising.
Posted on: 19/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick service with a quick and in depth diagnosis.
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Nice new building and friendly staff
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very organised and clean
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Helpful and reassuring with my conditions
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen on time. Hannah was excellent and thorough
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely lovely nurse who made cervical screening very easy
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very short waiting time in the Surgery and the GP was very helpful.
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? Because it was faultless. Sam was exceptionally helpful. Thank you
Posted on: 18/10/2025

VERY GOOD Please can you tell us why you gave your answer? So good doctor. Explain easily. The best
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Sam was professional as always. Quick and efficient
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse was brilliant and polite and so helpful like all of you. Keep on doing a good job.
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? No wait, very quick in and out for blood pressure check.
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time very pleasant and efficient
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Waiting time was not excessive. The practice nurse greeted me, put me at ease with a friendl. out my treatment professionally. Any questions I had were answered satisfactorily.
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very positive experience
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very positive experience
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen quickly and the ECG test was performed quickly too.
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Went for a blood test , the flebotomist got the needle in without any issues. I go a bit weak at the knees, when I see the needle. She looked after me well. Excellent care was taken so nothing to improve on.
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Went for a blood test , the flebotomist got the needle in without any issues. I go a bit weak at the knees, when I see the needle. She looked after me well.
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised team, super clean offices and waiting room
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu jabs very efficient arrived early and still went straight through great set up
Posted on: 17/10/2025

GOOD Please can you tell us why you gave your answer? Friendly staff
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? Professional care from Suzanne Stonehill and a pleasant experience
Posted on: 17/10/2025

VERY GOOD Please can you tell us why you gave your answer? My nurse was perfect and answered my questions
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen promptly for blood test. Very polite.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Booked vac plenty reminders. Straight in and out
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen on time and my blood test was carried out very efficiently.
Posted on: 16/10/2025

VERY GOOD
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent first visit to the the new surgery. Very Professional, helpful and super efficient , what a massive change. 5 Stars
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Doctor was brilliant.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? I would like to thank the Croft. On completing the accurix I received an appointment to be seen for within a week. The Doctor listened, put me at ease and gave some very helpful advice and explanation. This turned out to be a possible serious medical problem which was dealt with immediately and I was referred to the appropriate services. Overall it was an excellent and professional service and experience. Thank you to all the the team at The Croft. I could not have been treated better.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very clean, not too busy, friendly and helpful staff.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Was seen on time of appointment
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time. Nice and comfortable.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was only a flu jab so all I had to do was sign in electronically and wait to be collected which was all fine
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Sam is always friendly, quick and efficient.
Posted on: 16/10/2025

GOOD
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse was very helpful ref a couple of questions I had.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly Informative and punctual
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? The Person whom l can in to be assisted with where friendly and could explain and answers the questions l had , it was very good and dealt welcomed as a new patient
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr York always takes time to listen
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything was well organised…..friendly and efficient staff.
Posted on: 16/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly and helpful staff. I was seen promptly and my appointment didn’t feel rushed.
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Service was spot on time and nurse was kind and efficient
Posted on: 15/10/2025

GOOD Please can you tell us why you gave your answer? Straightforward signing in. Pleasant waiting area.
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Prompt and painless appointment!
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was my first time visiting since moving into the area - Everyone was very friendly
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse I saw was well polite and done very well
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time, polite member of staff, chatty throughout (flu jab)
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen on time and dealt with promptly and efficiently
Posted on: 15/10/2025

GOOD Please can you tell us why you gave your answer? Good access, modern new bldg, great staff, v.quick visit vs. Noisy waiting room, difficult to hear when called over radio other voices, etc
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Felt cared for…
Posted on: 15/10/2025

GOOD
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Andrea Lombardi was his usual professional & courteous self and delivered my vaccination as arranged & in a painless manner.
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Love the new building and the professionalism of all staff
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent service on time
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen on time.
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Doctor was very pleasant and helpful.
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? The Dr was excellent, listening to what I had to say & he acted very professionally. A brilliant Dr.
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent service, appointment was on time, lovely new medical centre and professional staff
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time, efficient, easy going and respectful. Radio was too loud and couldn’t hear when my name was called
Posted on: 15/10/2025

VERY GOOD Please can you tell us why you gave your answer? Organised and efficient for vaccinating
Posted on: 15/10/2025

GOOD Please can you tell us why you gave your answer? Service was efficient and on time
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? My problem was examined and medication prescribed.
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? An enjoyable visit to your new premises, all went as expected
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? Feel every aspect of my health covered
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly kind understanding punctual i really couldn’t rate this surgery any higher
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appointment was on time, easy parking.
Posted on: 14/10/2025

GOOD Please can you tell us why you gave your answer? Receptionist was very helpfull
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? Because Sam is always friendly and efficient
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? It’s the first time my condition is being managed properly by the practise, with continuity in care and support by Dr Al-Mayahi
Posted on: 14/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely staff and lovely building
Posted on: 13/10/2025

VERY GOOD Please can you tell us why you gave your answer? Love the new surgery, it seems very efficient
Posted on: 13/10/2025

VERY GOOD Please can you tell us why you gave your answer? Suzanne has helped my wife and i
Posted on: 13/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast and efficient
Posted on: 13/10/2025

Please can you tell us why you gave your answer? The ANP didn’t introduced herself. Had poor knowledge of what she was dealing with so had to open google in front of me to rule out red flags. Her overall behaviour was rude and unhelpful.
Posted on: 12/10/2025

VERY GOOD Please can you tell us why you gave your answer? Wait not too long and reception service good too on all three visits I made
Posted on: 12/10/2025

Please can you tell us why you gave your answer? Was asked to have flu jab
Posted on: 12/10/2025

VERY GOOD
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurse was lovely very friendly and approachable
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely new medical centre, the treatment room was very nice and it's clear that the staff are much happier.
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? Easy and competant
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and easy
Posted on: 11/10/2025

VERY GOODPlease can you tell us why you gave your answer? Lovely new medical centre, appointment on time, very efficient and friendly, polite staff
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? Easy check-in, no waiting and polite friendly staff.
Posted on: 11/10/2025

VERY GOOD
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? Professional friendly staff, I was seen on time
Posted on: 11/10/2025

GOOD Please can you tell us why you gave your answer? Good and productive meeting with Dr
Posted on: 11/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very pleased with the treatment that I received. The nurse was very professional and friendly
Posted on: 11/10/2025

Great facilities, but the sign in told me to wait upstairs for my flu jab. I went upstairs- and waited on my own for 15 mins (admittedly I had arrived early). Eventually someone came to find me and thankfully I was then seen quickly. So … the sign in needs to be telling us the correct information. I’m amazed that no one else was coming up - as instructed - but perhaps my appointment was a one-off. This comes on the back of a recent nurse appointment I had where I was kept waiting 50 mins - the nurse explained to me the issue with traffic, but it would have been helpful if the receptionist had kept me updated.
Posted on: 10/10/2025

GOOD Please can you tell us why you gave your answer? Super efficient organisation
Posted on: 10/10/2025

VERY GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Because it was.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely being told I'm still healthy
Posted on: 10/10/2025

VERY GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? A friendly nurse practitioner, who dressed my wound
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? No waiting. Lovely Nurse who was excellent.
Posted on: 10/10/2025

NEITHER GOOD NOR POOR Please can you tell us why you gave your answer? I didn't attend my appointment as I have the flu. I sent an email to the reception to say I couldn't attend.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Easy to book appointment. First visit to the new building and it is brilliant. More light, good signage. The staff are obviously happy with their new working environment.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Prompt, friendly, professional and polite service
Posted on: 10/10/2025

GOOD Please can you tell us why you gave your answer? Very quick and efficient service
Posted on: 10/10/2025

GOOD Please can you tell us why you gave your answer? Staff very friendly and the flu jab was quick and efficiently done.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised. Short wait
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick efficient help resolved my question
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? New premises - an excellent improvement. Quick and easy appointment.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? My flu injection was given as soon as I arrived by a very friendly nurse.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised and professional
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Every thing went smoothly in and out in minutes
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very straightforward, we joined a small queue and moved forward very quickly . No problems
Posted on: 10/10/2025

VERY GOOD
Posted on: 10/10/2025

VERY GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? It worked really well. Both myself and my wife went in together
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was greeted on entering the building and had my vaccination within 5 minutes despite being 30 minutes earlier than my alloted time
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was very quick.
Posted on: 10/10/2025

GOOD Please can you tell us why you gave your answer? Reason she should of been a bit more gentle putting needle in my arm .
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and very efficient.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick, easy and efficient
Posted on: 10/10/2025

GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast; efficient, calm and very polite. No change there then. Thankyou Dr York and team.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised, very polite staff ,seen very quickly.
Posted on: 10/10/2025

GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast; efficient, calm and very polite. No change there then. Thankyou Dr York and team.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was only a flu jab but there was no waiting, it was all very well organised.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appt for flu vaccine was prompt and friendly and on time
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? It went very smoothly.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? New surgery well planned. POSH! Parking good The pharmacy is icing on the cake. Admin.well organised to accept so many patients fior flu jabs in a short space of time
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was for a flu jab and Andrea was very friendly and polite.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Really efficient, helpful and cheerful staff
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organized with friendly staff available to help. A very smooth and precisely organized event.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Online triage reply via telephone was quick, the nurse was on time and friendly, antibiotics prescribed and dispensed speedily. Super new surgery with lots of space.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised efficient and friendly
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast, efficient, clean,
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Yes it was all done very quickly no waiting around.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Live the new surgery. At the surgery all went well saw the doctor and I am ver pleased with the service
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very controlled environment yesterday getting my flu jab.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu Jab - very slick and efficient
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very good service and efficient
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? So organised & welcoming
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everyone very friendly and efficient and I got a mince pie because it was my birthday.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr York was helpful, compassionate and understanding. I felt genuinley cared for and heard.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly greeting at reception and shown the way to the flu vaccine area. All very organised with friendly team of staff.
Posted on: 10/10/2025

GOOD Please can you tell us why you gave your answer? Very organised
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficiently run
Posted on: 10/10/2025

GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? The flu jab was organised perfectly.
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Usual friendly staff when under extreme pressure. Thank you Perfect can't be made better!
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Instead of having to queue. My wife and I were given the flu jabs in one of the rooms. Thank you very much.
Posted on: 10/10/2025

GOOD Please can you tell us why you gave your answer? a quick service
Posted on: 10/10/2025

GOOD
Posted on: 10/10/2025

GOOD
Posted on: 10/10/2025

VERY GOOD Please can you tell us why you gave your answer? Was seen promptly and my flu jab all went well & to time
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? Smart building. Not long to wait. Staff helpful
Posted on: 09/10/2025

Please can you tell us why you gave your answer? All went smoothly
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was well looked after there's nothing
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovley facilities, and great nurses this time and last time.
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? Doctor very good and helpful
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was able to get all questions i had answered and did not feel rushed out the door.
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? The doctor Rose was very calm, kind and nice
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? No problems or waiting
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? My appointment was well organised, very quick and the staff were friendly
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? John was great, very friendly and helpful
Posted on: 09/10/2025

GOOD Please can you tell us why you gave your answer? On time, More chairs upstairs as only 4 and there was 6 of us
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen very quickly and the nurse was excellent had great customer service and was very efficient
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very streamlined and efficient
Posted on: 09/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu jab appointment- Fast efficient service
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very prompt service
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very prompt appointment
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? The staff were very friendly and helpful
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Because it was very good!
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appointment spot on time, efficient. Great new premises, communication excellent
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Really smart new medical centre with plenty of parking. Staff were helpful and made the visit pleasant.
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was treated very professionally and courteously as always. I didn't have to wait too.long to be seen. I am exceedingly impressed with the new surgery and pharmacy. It works very well.
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficiently run
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Had Lung test recently staff very helpful
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Helpful and friendly receptionist. Attentive, helpful and friendly GP, who demonstrated a high level of care and concern. Comfortable spacious environment.
Posted on: 08/10/2025

Please can you tell us why you gave your answer? My partner ( 78 ) had fallen and had a nasty wound on his head which later had to be glued. I was in a panic and just wanted to see a nurse to look at it. Receptionist refused to help. Suggested Bognor Hospital. My partner was not feeling the best due to shock. She wouldn't even go and ask a nurse to see if it was at all possible. Even if she asked it would have been something. I didn't want a Receptionist diagnosing what was best for my partner. Your receptionist could have at least showed some feeling and asked a nurse
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficient and friendly consultation. I left knowing just how to proceed.
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? There wasn't any other patients, it was great!
Posted on: 08/10/2025

VERY GOOD Please can you tell us why you gave your answer? Nurse Wadey was very good put me at ease whilst taking blood etc.
Posted on: 07/10/2025

GOOD Please can you tell us why you gave your answer? It met my expectations
Posted on: 07/10/2025

GOOD Please can you tell us why you gave your answer? Flu jab service excellent in amazing new facility.
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu vacc - v. Well organised with pleasant staff
Posted on: 07/10/2025

VERY GOOD
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent no waiting
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Organised, efficient & polite
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was quick and efficient
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? All excellent
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen quickly
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very prompt appointment. Injection almost painless.
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick service. All the the staff were very polite and helpful.
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Speedy and efficient . Lots more staff helping than for other inoculations
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Direction where to go to and helpful staff
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Staff were polite, and I saw the Nurse for a new patient check, the service was swift, results and outcomes were good. Very impressed.
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fantastic friendly receptionist!
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? Good new facilities very efficient operation
Posted on: 07/10/2025

VERY GOOD Please can you tell us why you gave your answer? I found the process so efficient. I walked in, directed straight to a room, vaccinated and straight out again. I don’t think I stood still! Very impressed! New building is stunning too!
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Cheerful and pleasant atmosphere, everyone very helpful.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu clinic. Very well organized. We were in, had our jabs and were out in minutes
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu jab efficacy was spot on.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seamlessly organised. Professional. Polite & friendly staff
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and efficient.
Posted on: 06/10/2025

GOOD Please can you tell us why you gave your answer? Efficient but offered me a different jab than the one i was booked in for
Posted on: 06/10/2025

GOOD Please can you tell us why you gave your answer? Didn’t have to wait too long to receive my flu jab. Parking on the old site was a bit chaotic though!
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and efficient
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Super new building, kInd staff, easy parking
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very good service
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything was well organised
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast, efficient and painless injection.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very friendly staff and no waiting time for vaccination
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast efficient and professional service.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Plenty of staff to handle the vaccination process.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? I had a plaster removed and a wound was checked from my back operation, there was little to actually do. But the help regarding looking after it now it's uncovered was really helpful
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fantastic service. The flu clinic was fast & well organised
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and well organised
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything was quick and efficient
Posted on: 06/10/2025

VERY GOOD
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? In and out in one minute
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fuss free and efficient experience with friendly staff.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Incredibly efficient service. Very well organised. All done with a smile.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficient
Posted on: 06/10/2025

GOOD Please can you tell us why you gave your answer? Very efficient and well organised
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Prompt effective
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Simple and clear instructions enabled me to join a line and was out in minutes
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen on time and very good service .
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Nurse: pleasant….. courteous.... professional.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick system was in and out before my scheduled time
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything was so well organised I was in and out in under 7 minutes and the staff were very friendly and helpful.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficient, no waiting send straight away
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Extremely efficient. Great new building and well laid out. What a great move forward for the Croft
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen on.time and no waiting
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficient..
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything was in order, I was met and directed. Seen quickly by friendly staff.
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fast
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick & efficient flu clinic- well organised
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? A very quick injection before my slotted time
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and efficient
Posted on: 06/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well executed and lovely staff at every part of the way.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Was very organised .
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick, efficient and courteous
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very helpful
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Because I should get to see a dermatologist soon
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficiency, polite friendly team , well managed
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr was very nice and so was the lady on reception
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? All in order and on time nurse was was very good
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent service flu jab
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? So quick an easy
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Blue Badge parking was available, with plenty of spaces and although I was early, I was able to join the short queue and was seen to without delay. Plenty of smiling faces to guide me to the next available room and I was back outside before I was due in.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu vaccine. No queuing. Well organised with excellent staff.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick, everybody shepherded us through amicably and politely.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and altogether good experience
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick, organised, friendly. Lovely centre.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? No problems , nurses very helpful
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Speedy and staff well organised
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fantastic facility, well staffed, efficient. Well done.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised flu vaccination
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The flu vaccination clinic was very well organised and a very quick & easy process.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The whole setup was very efficient.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised visit for flu jab
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised flu clinic
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The new Eastergate Medical Centre is fantastic.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen on time
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficiently run flu vaccination day. Staff were all very pleasant.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything was very smooth. quick and professional
Posted on: 05/10/2025

POOR Please can you tell us why you gave your answer? The parking situation was chaos, we had to park a distance away to leave room for blue badge holders but the car park was empty, we counted at least 40 empty parking spaces!! There were lots of people walking ( including old people) a distance as the old surgery car park holds maybe 20 ish spaces which was not enough and of course people can’t park on the main road. Considering the people invited were higher risk but might not necessarily have a blue badge I think the whole running of this was ridiculous and not very well thought out for these older people! Once inside though I will say it was speedy, friendly and efficient.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Happy organised trip for flu jabs
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was good
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Great experience
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu jab was well organised and took just a few minutes and was painless.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and well organised
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very organised, quick and very pleasant staff
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Received vaccination
Posted on: 05/10/2025

VERY GOOD
Posted on: 05/10/2025

NEITHER GOOD NOR POOR Please can you tell us why you gave your answer? Injection hurt, arm was painful after & parking situation ridiculous
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Getting flu jab very quick and efficient.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very good service
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The new GP Surgery was well organized from the moment of arrival.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? How the flu shots were organized. The speed of getting it. The staff were great.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick, prompt andceasy
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was very quick. In and out in 5 minutes.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well managed at every stage. Was through the process in a few minutes. Excellent service from everyone.
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? The staff were all excellent but to park in the old surgery was chaos15 MINUTES TO GET OUT. The main carpark at the centre was practically empty. I have a walking problem but due to no blue badge I ended up parking in the old carpark. This was a shambolic set up , probably shared by every stuck in that totally inadequate carpark.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and easy
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised. Everyone very friendly and professional.i always feel very well looked after at this surgery.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and efficient . Very good system in place.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick and friendly
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficient service
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? very efficient
Posted on: 05/10/2025

VERY GOOD
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very smooth in and out system use
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Staff awesome, friendly and helpful as usual
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Didn't have to wait
Posted on: 05/10/2025

NEITHER GOOD NOR POOR Please can you tell us why you gave your answer? As a disabled driver, I parked in front of the practice. On entry I was helped very well and had my vaccination easily. On leaving I was ushered out the rear door and had to walk round the building to my car. This was quite difficult and would have been impossible without my partner. Also, why you do not carry out COVID vaccination at the same time, to avoid having to make a separate journey to a pharmacy is beyond me.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? I walked on a bit early but was given flu jab immediately
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very helpful marshals, appointments ran a little ahead of time so no waiting around
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was very well organised and the nurses were pleasant to your patients
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Extremely well organised & smiling faces, Brilliant
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The staff were pleasant and very quick efficient service.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well informed as to where to go when having flu jab , very quickly seen by friendly staff
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quickly through the process of vaccination considering the number of patients attending
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and helpful
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The staff are brilliant at The Croft. Always friendly professional and caring. This has been my first experience of the new surgery. Wow, stunning.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very organised and quick
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick & efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Had Flu jab. No wait, straight in straight out
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lots of staff to support. Clean and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Happy and professional staff
Posted on: 05/10/2025

DON'T KNOW Please can you tell us why you gave your answer? Very friendly and efficient visit great organisation
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick flu and shingles appointment
Posted on: 05/10/2025

NEITHER GOOD NOR BAD
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Didn’t have to wait guided through from entry into surgery very good and polite cheerful service
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very organised
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised quick and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Rapid, efficient, with smiles!
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Quick and efficient however ridiculous that you couldn’t use the new car park especially for the elderly.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Organized and no waiting
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Good service and no delay
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The staff are extremely nice, polite and considered
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The vaccination program was well managed and extremely efficient, the staff were lovely too
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen quickly for a flu jab
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? I arrived early but got sent straight through. In and out in 2 minutes
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Extremely well organised. All staff very helpful.
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Quick and easy. All staff friendly.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? The flu clinic was run very efficiently and in a friendly manner. There was no wait at all.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely staff
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Fast service
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Efficiency and high quality
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was very well organized, I was in and out in a couple of minutes.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Quick simple and easy, I was worried that I turned up 10 minutes too early but, luckily I was able to walk straight in N2 in the que went really fast - polite friendly staff members clean tidy wide enough corridor for people to pass by overall v pleased thank you
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Straight straight out staff very pleasant
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Was in and out in No time what burl service just need to sort out doctors appointments
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? Very efficient once in the building. Was seen straight away.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised. People knew where to go. More space.
Posted on: 05/10/2025

Please can you tell us why you gave your answer? Swift, well managed, friendly and easy.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very fast, painless and efficient. Thank you.
Posted on: 05/10/2025

Please can you tell us why you gave your answer? Very quick, no delay, well organised, got to practise my Italian!
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time, pleasant medical staff
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Summoned for flu vaccine, quick and easy
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? It was well organised. Both my husband and I went in together
Posted on: 05/10/2025

GOOD Please can you tell us why you gave your answer? The queue for flu vaccine was short and was seen very quickly.
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and efficient flu jab process - all staff were friendly and helpful
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Flu jabs very well organised,
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick and efficient
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? No waiting
Posted on: 05/10/2025

VERY GOOD Please can you tell us why you gave your answer? Prompt service
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very support Dr who listened to my concerns
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? I came for blood tests, the nurse was very nice done her job very well
Posted on: 04/10/2025

GOOD Please can you tell us why you gave your answer? Wadey the nurse was very personable
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very straightforward quick service and lots of staff on hand to help.
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very organise, quick and respectful
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very professional and caring
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? The Doctor was friendly, efficient and informative with a plan going forward.
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? The Doctor was very knowledgeable, kind and reassuring.
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Kind, skilled staff
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well looked after
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr was very sweet, kind and helpful, listened well and tried to understand what i needed addressing. New medical centre is stunning. Parking very easy compared to the old carpark
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Well organised and efficient process.
Posted on: 04/10/2025

GOOD Please can you tell us why you gave your answer? It would have been Very Good, but an issue with the appointment time took the shine off it.
Posted on: 04/10/2025

VERY GOODPlease can you tell us why you gave your answer? Pleasant staff and well organised in lovely new premises
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very well organised in and out in a flash
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? Great flue vaccination
Posted on: 04/10/2025

VERY GOOD Please can you tell us why you gave your answer? very professional and on time
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Seen very quickly. Very pleasant phlebotomist very satisfied
Posted on: 03/10/2025

GOOD Please can you tell us why you gave your answer? Seen quickly , almost empty waiting room
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Fab new medical centre. On time appointment and friendly healthcare professional.
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Sam always professional
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Everything went well.
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? My first visit to the new surgery and I was really impressed with the rooms etc. I was seen promptly within minutes of my appointment time and dealt with in a professional but friendly way.
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Sr Crabtree is a lovely kind lady
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Lovely new surgery. On time. Lovely lady did my test.
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? I had an appointment for a B12 injection, I asked Sam if the blood test which the Dr booked for me next week could be carried out today as well, she kindly did both, very efficient.
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? I arrived 10 mins early for my appointment with the heath care professional and was seen 2 mins after arrival, very prompt
Posted on: 03/10/2025

GOOD Please can you tell us why you gave your answer? Dr Ahmed was very helpful and friendly but I was glad I had a double appointment as first time in years I didn’t feel rushed
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Member of staff was friendly and professionaL
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Suzanne and Vicky very helpful
Posted on: 03/10/2025

VERY GOOD Please can you tell us why you gave your answer? Punctual, quick, efficient
Posted on: 02/10/2025

VERY GOOD
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly nurse, quick appointment on time
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? Appointment was on time
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly nurses, clean environment
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? Came for a b12 boost which was early and the practitioner went the extra mile and spotted a potential problem and followed it up
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? The nurses tried playing lullaby music to put my baby at ease before her first jabs. They were very chatty and kind
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very quick visit and had nice chat with the doctor.
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? The new building is beautiful and plenty of parking. My doctor is very helpful and knowledgeable.
Posted on: 02/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very friendly and efficient
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? No waiting. Sam took my bp and did the blood tests very skilfully and professionally. Receptionist dealt with a query and was very helpful.
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Happy and efficient staff and the new facilities are excellent
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Excellent attention in stunning new building
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Succinct and useful diagnoses and comments
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? All the staff were super helpful and polite, despite my forgetting to have ordered my prescription for the injection they were going to be giving me.
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Very friendly and efficient as always
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr rose is extremely professional and explained all medical terminology clearly and gives reassurance.
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? I was seen very quickly by a very pleasant medical professional
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Sam did my blood test always nice to see her
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Dr Crabtree is excellent
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Liked the nurse
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Friendly staff spacious light waiting room ,plenty of car parking space
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? On time, immaculate, fantastic nurse
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Staff and drs understanding and very helpful. Vicky very helpful .
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? Bright, clean, new surgery & a lovely member of staff
Posted on: 01/10/2025

GOOD Please can you tell us why you gave your answer? I really felt I was listened to
Posted on: 01/10/2025

GOOD
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? The Asthma specialist was very thorough and attentive about my asthma needs, and gave help and advice about future medication, he made me feel very relaxed and informed.
Posted on: 01/10/2025

VERY GOOD Please can you tell us why you gave your answer? I had very little wait for my appointment & when I went in, Charlotte was very professional & knowledgeable. She answered all my questions & was able to go through things quickly & efficiently
Posted on: 01/10/2025

GOOD Please can you tell us why you gave your answer? I was dealt with promptly and efficiently
Posted on: 01/10/2025

Please can you tell us why you gave your answer? There is no privacy whatsoever at reception. All personal details can be heard by everyone. Please tell us about anything that we could have done better? See above. Very bad design at reception!
Posted on: 27/09/2025

I arrived eary, the Receptionist directed me to use the screens to check in, I did so and went upstairs to wait. 5 mins later a nurse walked past me and acknowledged my presence. 10 minutes after my appointment was due, I went down to ask the receptionist what was going on. She very quickly looked and said they had been having issues with the screens and it hadn't checked me in. If you knew the screens had been playing up previously, why oh why didn't the receptionist check I had been checked in at 7:35am, and why didn't the nurse poke her head out to see if I was there. Thoroughly disappointed. No complaint forms available at reception. The nurse was good though.
Posted on: 27/09/2025

Please can you tell us why you gave your answer? Quick and on time
Posted on: 26/09/2025

Please can you tell us why you gave your answer? Hannah spent time over two appointments carefully syringing my right ear to resolve a most troublesome blockage on my eardrum.
Posted on: 25/09/2025

Please can you tell us why you gave your answer? Thorough.expert. effective. Caring. Innovative
Posted on: 25/09/2025

Please can you tell us why you gave your answer? Once I found the link it was very easy but I think you should make it more clear that the link IS the TRIAGE form. I only realised this at the end of my submission when the screen said it was the Triage form
Posted on: 23/09/2025

Please can you tell us why you gave your answer? Easy parking, lovely new premises with comfortable waiting area. Dealt with promptly by lady who took my blood sample. She was very pleasant and efficient. A very stress free visit.Thank you.
Posted on: 23/09/2025

Please can you tell us why you gave your answer? Seen on time. Nurse very good.
Posted on: 23/09/2025

Please can you tell us why you gave your answer? Timely, lovely spacious waiting environment, compassionate friendly clinician xx
Posted on: 21/09/2025

Please can you tell us why you gave your answer? Dr York knows I’m deaf and actually spoke to me
Posted on: 21/09/2025

Please can you tell us why you gave your answer? Excellent all round. Parking was ideal, no fighting for spaces like before. Appointment was on time and I was dealt with in a very friendly , courteous and professional manner.
Posted on: 20/09/2025

Please can you tell us why you gave your answer? Great facilities, lovely staff
Posted on: 20/09/2025

Please can you tell us why you gave your answer? Dr York was very thorough and attentive, addressed all needs not just the initial purpose of the visit. More that happy
Posted on: 20/09/2025

Please can you tell us why you gave your answer? Very friendly staff who knows what they are doing
Posted on: 20/09/2025

Please can you tell us why you gave your answer? Very little waiting time Nurse very nice. Had you have sent this on Monday it would have been a very different answer. I am still waiting for a reply to my complaint and explanation about my doctors appointment
Posted on: 20/09/2025

Please can you tell us why you gave your answer? For once the doctor took the time, he listened and understood to the issue., have good advice and was helpfully reassuring.
Posted on: 20/09/2025

Posted on: 20/09/2025

Please can you tell us why you gave your answer? Excellent service
Posted on: 20/09/2025

just wanted to thank the team for moving my pain relief delivery from a kin to a fri You have no idea how this move mskes me feel so much safer as once again last weekni dpent 2 days in st richards Im having an awful timeveith all my illnesses and seeing consultants twice weekly at times has made my life very scary sndbim in pain constantly So haging had the psin relief moved to a fri del does mean i feel safe over the weekend period
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Nurse was empathetic and pleasant. Immediately got to work on my problem. Very good experience.
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Always had good treatment at The Croft. Now they have a delightful new surgery it is a pleasure to visit - even for a blood test!
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Timely appointment and very well communicated synopsis
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Excellent service as always
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Always a pleasant experience. The reception staff, nurses and Doctors are great! Very lucky to have such a good surgery. Love the new surroundings too!
Posted on: 19/09/2025

Please can you tell us why you gave your answer? I sawjohn and he made me feel at ease and although I was embarrassed he was very professional Thank-you
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Nurse was very thorough, kind and caring
Posted on: 19/09/2025

Please can you tell us why you gave your answer? Wandy was very good
Posted on: 18/09/2025

Please can you tell us why you gave your answer? I was dealt with professionally and sympathetically. Everything about my problem was explained fully.
Posted on: 18/09/2025

Please can you tell us why you gave your answer? No complaints great service
Posted on: 18/09/2025

Please can you tell us why you gave your answer? Dr York was fantastic - really listened.
Posted on: 18/09/2025

Please can you tell us why you gave your answer? Light and bright spaces.
Posted on: 18/09/2025

Please can you tell us why you gave your answer? Had to wait about 20minutes Please tell us about anything that we could have done better? Waiting room to small not enough chairs
Posted on: 18/09/2025

Please can you tell us why you gave your answer? Hanna was very friendly and helpful. Great new premises and seen on time
Posted on: 18/09/2025

Posted on: 17/09/2025

Please can you tell us why you gave your answer? All my questions were answered.great surroundings now & parking excellent.
Posted on: 17/09/2025

Please can you tell us why you gave your answer? The nurse who gave me my blood test was very professional, explained the procedure and had a sense of humour Tops marks, a credit to your surgery
Posted on: 16/09/2025

Please can you tell us why you gave your answer? Receptionist very helpful
Posted on: 15/09/2025

Please can you tell us why you gave your answer? I was very impressed with new building and staff a good appointment all round ,thankyou.
Posted on: 15/09/2025

Please can you tell us why you gave your answer? I felt looked after efficiently and with care.
Posted on: 15/09/2025

Please can you tell us why you gave your answer? New facilities, quiet environment, polite staff
Posted on: 15/09/2025

Please can you tell us why you gave your answer? Appointment cancelled by surgery at 10 o’clock that day because nurse phoned in sick
Posted on: 15/09/2025

Please can you tell us why you gave your answer? Suzanne was amazingly helpful and knowledgeable. She sorted out the vaccinations we needed. Thank you .
Posted on: 15/09/2025

Please can you tell us why you gave your answer? Outstandingly lovely doctor! (Dr York)
Posted on: 13/09/2025

Posted on: 13/09/2025

Please can you tell us why you gave your answer? New building very pleasant, spacious seating, calm environment. Dr Chowdhury most helpful with his professional advice, kind demeanour.
Posted on: 13/09/2025

Please can you tell us why you gave your answer? My visit was quick and I was seen quickly. The location was clean and easy to get to and park
Posted on: 13/09/2025

Please can you tell us why you gave your answer? Positive experience with my first visit, from checking myself in, to my appt followed by a positive experience with the receptionist who was able to deal with my query, efficiently and politely
Posted on: 13/09/2025

Please can you tell us why you gave your answer? The new surgery looks very nice, and the system seems easy to use when checking in and telling you where to do.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? The doctor I saw was not aware of my medical history and could not access it on the computer. I felt I was being treated as a current medical problem rather than a whole person.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? I'd of given excellent but unfortunately there was no chairs to sit on and standing is no good when your a disabled person however Sam Irish is an amazing nurs
Posted on: 12/09/2025

Please can you tell us why you gave your answer? I had a follow up appointment with Dr Rose, she was very thorough and explained everything to me about my last blood test.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Nurses spent time and did my husbands dressing! Please tell us about anything that we could have done better? Nothing, it was excellant
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Service was good and the new building seems excellent
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Lovely friendly and professional nurse
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Dr Rose was lovely and very helpful
Posted on: 12/09/2025

Please can you tell us why you gave your answer? I came in to medical centre because I needed urgent advice. I got an appointment that day and have a follow up next week.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? DR Rose was amazing she listened to my issues and sorted them out with me in detail
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Doctor answered all my questions and 2as really helpful.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Always treated courteously and feel able to ask questions regardless how random they may seem.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Multiple questions were answered, help given where needed and sensible responses from the Doctor regarding medication not yet needed. Many thanks Please tell us about anything that we could have done better? Signs in the building saying where the main waiting room was. Having a carpark that is tarmac not blinking stones as those people with back problems or those relying on a set of wheels cannot walk on the things
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Warm greeting from all the staff I met.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Dr Rose listened to my issues and dealt with each one accordingly I felt relieved.
Posted on: 12/09/2025

Please can you tell us why you gave your answer? Receptionists very welcoming and helpful in getting me an appointment.
Posted on: 12/09/2025

Posted on: 11/09/2025

Please can you tell us why you gave your answer? I had an appointment booked for Meadowcroft, but I did not had a message that explicitly said it's not at Meadowcroft anymore, but to come to the new surgery. I made my way to the new surgery anyway, albeit a bit late. When I arrived I was surprised to see the disabled bays didn't have hardstanding all around them, which meant that when I needed to reverse out of my car, in my wheelchair, I had to back onto the gravel. There are boulders in front of the spaces and so I couldn't park around the opposite direction. I wouldn't have been able to get out of my car. On entering the building, which was very easy because of the surface and no threshold, I was met with a big queue at the front desk. This turned out to be because the check in screens weren't working, and there was only one person on the desk. Once I had got to the front of the queue I was asked to go up to floor one via the lift. This seemed okay, but when the lift door opened it revealed a very small lift which meant I didn't have space for my turning circle, and had to exit the lift by reversing, which is difficult because I can't see you behind me. Thankfully I had my PA with me otherwise this would've been a real issue, impacting my independence. The nurse that I saw was very good, so no problem there. I understand that the receptionist was very busy, but she was quite rude. The person in the queue in front of me left because of her unhelpfulness, and she said to me that I had had a reminder text. Does this mean that it was my fault that I hadn't gone to the correct surgery!? The large poster, by reception; that is covered by Perspex, had a QR code to scan to give feedback, but you couldn't scan the QR code and there wasn't a web address on the poster to enable me to do this. All in all, the nurse was brilliant, but my first visit was not as expected. For a new building they were big things that seem to have been overlooked. Quite disappointing.
Posted on: 11/09/2025

Please can you tell us why you gave your answer? Quick and on time!
Posted on: 11/09/2025

Please can you tell us why you gave your answer? Staff are friendly, so good experience but the log in screens are too low for average size man at 5ft 10, plus they are not very responsive, I had to put my birth year in four times as it miss keyed, frustrating and awkward
Posted on: 11/09/2025

Please can you tell us why you gave your answer? Quick friendly staff
Posted on: 11/09/2025

Posted on: 11/09/2025

Posted on: 10/09/2025

Please can you tell us why you gave your answer? Excellent service from Dr. Crabtree
Posted on: 10/09/2025

Please can you tell us why you gave your answer? Excellent explanation of the current medications
Posted on: 10/09/2025

Posted on: 10/09/2025

Posted on: 10/09/2025

Please can you tell us why you gave your answer? We had a very good appointment with Dr. Rise who was absolutely brilliant with us.
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Prompt, friendly and informative.
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Very informative and helpful
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Efficiency
Posted on: 09/09/2025

Please can you tell us why you gave your answer? I was seen before my appointment time and the staff were friendly
Posted on: 09/09/2025

Please can you tell us why you gave your answer? No long wait - Sam is always a pleasure and the receptionist was very helpful and efficient with my inquiry
Posted on: 09/09/2025

Please can you tell us why you gave your answer? After my ear syring with Hannah I felt light headed. She sat me down in the waiting area and gave me a cup of water. Please thank Hannah for her care and kindness
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Short wait and helpful doc
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Hannah was great, and everything went well
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Call was cancelled but not told until I arrived !! Please Text to say you cancelled - there was 4 patients waiting with me to be told your visit is cancelled all rebooked - we all attended to be told the same - was a nurse appointment. TEXT PLEASE - communicate
Posted on: 09/09/2025

Please can you tell us why you gave your answer? Very professional and helpful
Posted on: 08/09/2025

Please can you tell us why you gave your answer? My Gp was very supportive and attentive
Posted on: 07/09/2025

Please can you tell us why you gave your answer? Appointment on time, & I was seen by the same nurse who knew about my injury. She had arranged for a nurse practitioner to see me also, as a second opinion. I felt very confidant in how they treated me & how things were explained. I’m reassured that they gave me very good advice moving forward.
Posted on: 07/09/2025

Please can you tell us why you gave your answer? The staff and nurse that I met were excellent.
Posted on: 07/09/2025

Posted on: 07/09/2025

Please can you tell us why you gave your answer? I saw Dr Chowdrey and he was brilliant, really listened to me and did not rush me. Sympathetic to my needs and I felt I came away feeling that I had made progress!
Posted on: 07/09/2025

Please can you tell us why you gave your answer? Every thing was easy and staff were kind and Helpful Please tell us about anything that we could have done better? Signs to show I was in the right area
Posted on: 06/09/2025

Please can you tell us why you gave your answer? Smooth and efficient from start to finish. A great new facility will be an asset to the community when fully operational. The cafe hub would be a nice addition. Hopefully it happens.
Posted on: 06/09/2025

Please can you tell us why you gave your answer? Doctor sam me on time and reception are efficiently work with self check in system .
Posted on: 06/09/2025

Please can you tell us why you gave your answer? Appointment was on time and easy to organise
Posted on: 05/09/2025

Please can you tell us why you gave your answer? Very pleasant
Posted on: 05/09/2025

Please can you tell us why you gave your answer? On time helpful clinician
Posted on: 05/09/2025

Please can you tell us why you gave your answer? I was very happy with my appointment.
Posted on: 05/09/2025

Please can you tell us why you gave your answer? On time friendly nurse
Posted on: 05/09/2025

Please can you tell us why you gave your answer? Dr York listens, I trust her judgment and she has a professional, pleasant manner and knows me well Please tell us about anything that we could have done better? Coffee
Posted on: 05/09/2025

Please can you tell us why you gave your answer? Dr McCole was excellent . She listened, advised and is very approachable.
Posted on: 05/09/2025

Please can you tell us why you gave your answer? Service was very efficient considering the situation of going through a big move.
Posted on: 04/09/2025

Please can you tell us why you gave your answer? I didn’t wait long & I was called right on the time of my appointment. The nurse was pleasant, positive, helpful and reassuring.
Posted on: 04/09/2025

Please can you tell us why you gave your answer? Everyone helpful
Posted on: 04/09/2025

Please can you tell us why you gave your answer? Seen on time and with care and kindness
Posted on: 04/09/2025

Please can you tell us why you gave your answer? Lovely new premises, friendly staff. Arrived early and was seen straightaway. Perfect experience.
Posted on: 04/09/2025

Please can you tell us why you gave your answer? Always have good service all the staff are helpful and nothing to much troubl
Posted on: 04/09/2025

Please can you tell us why you gave your answer? Hannah was very pleasant and efficient.
Posted on: 04/09/2025

Please can you tell us why you gave your answer? Lovely new surgery. Friendly staff.
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Couldn’t sign in at reception as it wasn’t working, everything else good. Staff very friendly.
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Very good asthma/copd practitioner i saw
Posted on: 03/09/2025

Please can you tell us why you gave your answer? First one cancelled second one was running late
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Genuine concern shown about my sugar levels dropping rapidly despite my confirming I felt fine.
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Seamless
Posted on: 03/09/2025

Please can you tell us why you gave your answer? The lady I saw was very pleasant and very helpful she listened to all my questions and gave me lots of help. Please tell us about anything that we could have done better? No. very happy with my experience.
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Lovely feel to the new surgery alot more room, just needs the little finishing touches to make more less empty & formal. Please tell us about anything that we could have done better? Some pics, music feel maybe refreshments venders maybe ?
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Lovely new surgery. Friendly staff.
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Couldn’t sign in at reception as it wasn’t working, everything else good. Staff very friendly.
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Very good asthma/copd practitioner i saw Please tell us about anything that we could have done better? More signage, as did not know where to go
Posted on: 03/09/2025

Please can you tell us why you gave your answer? First one cancelled second one was running late
Posted on: 03/09/2025

Please can you tell us why you gave your answer? Genuine concern shown about my sugar levels dropping rapidly despite my confirming I felt fine.
Posted on: 03/09/2025

Love the new surgery and well looked after by nurse on last visit. Very thorough
Posted on: 03/09/2025

Please can you tell us why you gave your answer? The lady I saw was very pleasant and very helpful she listened to all my questions and gave me lots of help.
Posted on: 02/09/2025

Please can you tell us why you gave your answer? Lovely feel to the new surgery alot more room, just needs the little finishing touches to make more less empty & formal.
Posted on: 02/09/2025

Please can you tell us why you gave your answer? New surgery getting organised
Posted on: 01/09/2025

Posted on: 14/08/2025

Posted on: 14/08/2025

Please can you tell us why you gave your answer? Friendly and efficient service
Posted on: 14/08/2025

Please can you tell us why you gave your answer? The dr I saw yesterday was incredible. Very helpful, extremely kind and professional. She is a credit to your surgery!
Posted on: 14/08/2025

Please can you tell us why you gave your answer? All ok
Posted on: 14/08/2025

Please can you tell us why you gave your answer? The doctor explained my blood results after the app flagged up an abnormal result She explained how the app works
Posted on: 14/08/2025

Please can you tell us why you gave your answer? Treated in a professional and dignified manner.
Posted on: 13/08/2025

Please can you tell us why you gave your answer? Hannah was a delightful nurse and made my referral immediately.
Posted on: 13/08/2025

Please can you tell us why you gave your answer? Good timing and very pleasant nurse
Posted on: 13/08/2025

Please can you tell us why you gave your answer? The nurse saw me early
Posted on: 13/08/2025

Please can you tell us why you gave your answer? Dr York explained everything and sorted medicai
Posted on: 13/08/2025

Please can you tell us why you gave your answer? Because of the information he gave he was very good, and polite. Nothing
Posted on: 13/08/2025

Please can you tell us why you gave your answer? GP was super - very friendly, helpful and listened well and her advice was well explained.
Posted on: 13/08/2025

Please can you tell us why you gave your answer? Very good service with great customer service
Posted on: 12/08/2025

Please can you tell us why you gave your answer? Doctor Rose was very thorough. Explained all my results clearly. Excellent doctor.
Posted on: 11/08/2025

Please can you tell us why you gave your answer? Dr York is very intuitive, and a very caring doctor.
Posted on: 11/08/2025

Please can you tell us why you gave your answer? Good service Please tell us about anything that we could have done better? Nothing I have had excellent service
Posted on: 11/08/2025

Please can you tell us why you gave your answer? All went smoothly. Doctor very nice and understanding.
Posted on: 10/08/2025

Please can you tell us why you gave your answer? I am happy
Posted on: 10/08/2025

Please can you tell us why you gave your answer? Friendly and explained well.
Posted on: 10/08/2025

Please can you tell us why you gave your answer? Friendly and explained well.
Posted on: 10/08/2025

Please can you tell us why you gave your answer? The doctor was friendly and helpful.
Posted on: 09/08/2025

Please can you tell us why you gave your answer? The young lady did a very thorough job
Posted on: 09/08/2025

Please can you tell us why you gave your answer? On time and nice Nurse
Posted on: 08/08/2025

Please can you tell us why you gave your answer? The Doctor I saw was very thorough and informative, listened to what I said, explained the x-ray results with me and suggested a logical way forward. She was very polite and pleasantly friendly.
Posted on: 08/08/2025

Please can you tell us why you gave your answer? Seen within a few minutes of booked appointment time and given the time I needed to discuss health, test results etc
Posted on: 01/08/2025

Please can you tell us why you gave your answer? We saw Dr Rose who was very kind and patient.
Posted on: 01/08/2025

Please can you tell us why you gave your answer? Very helpful and professional
Posted on: 01/08/2025

Please can you tell us why you gave your answer? We saw Dr Rose who was very kind and patient.
Posted on: 01/08/2025

Please can you tell us why you gave your answer? I visited the surgery for a routine blood test and was thoroughly impressed with the nurse who performed the procedure. She was incredibly efficient, diligent, and clearly knew her job inside and out. Her professionalism and skill made the experience quick and painless, and I left feeling very well taken care of.
Posted on: 01/08/2025

Please can you tell us why you gave your answer? I have managed to get appointment soon and the lady was very nice with good advices in terms of lifestyle.
Posted on: 01/08/2025

Please can you tell us why you gave your answer? I have been to the surgery 3 times this week. To See Doctor York, Sam for a blood test & Hannah to take my stitches out. Everyone was amazing, kind & professional. We are so lucky to have a great surgery.
Posted on: 01/08/2025

Please can you tell us why you gave your answer? The appointment was delayed but the service from the nurse was very good.
Posted on: 01/08/2025

Please can you tell us why you gave your answer? The doctor was very good and was so very helpful in how his explanation on how we should continue with my asthma review
Posted on: 01/08/2025

Please can you tell us why you gave your answer? Very helpful and confirmed I don’t actually need home visits any more
Posted on: 31/07/2025

Please can you tell us why you gave your answer? The nurse handled things very professionally. Was very chatty. Made me feel at ease
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Seen very quickly and the nurse who took the blood did a great job. Did not feel a thing.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Very efficient,on time,managed to take blood sample as I’m not an easy person to obtain samples from Please tell us about anything that we could have done better? Was well organised so can’t think of anything
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Lack of information about the appointment and aftercare - I only received a text message that said ‘gp check’ and no other information. We did not know it was for vaccinations or how to prepare. I had to Google information to find out about bringing calpol etc. There was no information about possible side effects or what to do if baby became poorly afterwards. We phoned reception to ask if the appointment was for 8 week vaccinations and were told they couldn’t tell us what the appointment entailed because they are ‘not medical experts’. This would be a poor rating but the nursing team were good and handled the injections themselves well which redeemed things somewhat.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Excellent service
Posted on: 31/07/2025

Please can you tell us why you gave your answer? I visited Dr York for an issue that has been ongoing for 9 months and I felt heard for the first time. I was explained things in an easy to understand manner, I was reassured with simple changes, of which were explained to me in detail. Dr York referred me on to msk clinic as I have been asking other Doctors to do since early this year, and for that I am so grateful to finally feel as though I am being taken seriously. Dr York, in that one appointment, was a shining light in what has felt like a broken system for a very long time.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Good ingormative discussion with the doctor and did not feel rushed in anyway
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Nurse was very kind and efficient.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Seen more or less on time, discussed my condition best action taken
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Excellent care and advice from Dr Rose
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Need a larger area.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? The staff were very patient and professional. It was a pretty straightforward process and within a few moments I was done. Very efficient and effective. Keep up the amazing work.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Excellent dr. Listened, to time to understand the problem, was caring, shared her knowledge in order to make a decision. Was very clear about what had been discussed and what the next steps would be.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? I've got nothing but praise for my care and treatment I recieve.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? All the nurses do a fantastic job
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Swift, efficient service. The lady looking after me was kind, and sensitive and reassuring.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? Hannah took out my stitches today & she was very caring. I hate having stitches out but I never felt a thing. She is so good.
Posted on: 31/07/2025

Please can you tell us why you gave your answer? My nurse Vicky always goes above and beyond makes me feel comfortable and safe and always gives me the best advice and guidance
Posted on: 31/07/2025

Please can you tell us why you gave your answer? I felt like I was really listened to, given time I needed and really felt like Dr York cared which really matters when you are used to being rushed and not having time to explain your mental health struggles and feeling like no one cares. I really appreciated her support and left feeling much more positive and clearer about things and my steps forward in my journey
Posted on: 31/07/2025

Please can you tell us why you gave your answer? The nurse was really careful and gentle — the blood test didn’t hurt and I didn’t get any bruising. I felt very well looked after. Please tell us about anything that we could have done better? Already good enough. Thank you
Posted on: 31/07/2025

Please can you tell us why you gave your answer? I was seen as soon as I arrived and my questions were answered concisely.
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Very helpful chatting and lots of good advise given
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Went smoothly
Posted on: 30/07/2025

Please can you tell us why you gave your answer? It was the first time that I did not feel that I was hurried to get me out. I really felt like Dr York had my best interest at heart and made time for me.
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Quick fast. & efficient for the blood test. The same goes for my Doctors visit yesterday with Dr York. Such an amazing Doctor really thinks everything through & very thorough.
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Dr York was extremely helpful, caring and patient. She made me feel calm and at ease.
Posted on: 30/07/2025

Please can you tell us why you gave your answer? It was on time, the nurse explained everything and made me feel relaxed.
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Dr Rose was very helpful
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Doctor York is one of the best doctors I have seen in a very long time.
Posted on: 30/07/2025

Please can you tell us why you gave your answer? The nurse was friendly and Sandra and efficient
Posted on: 30/07/2025

Please can you tell us why you gave your answer? The nurse was friendly and efficient
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Was easy to use
Posted on: 30/07/2025

Please can you tell us why you gave your answer? Fast and professiinal
Posted on: 30/07/2025

Posted on: 30/07/2025

Please can you tell us why you gave your answer? In formative
Posted on: 29/07/2025

Please can you tell us why you gave your answer? On time, friendly nurse, quick and painless procedure
Posted on: 29/07/2025

The Croft surgery for me has a good ‘atmosphere’ The computer systems work well and are informative.( even giving my waiting time). The staff I saw, apart from their professional competence, were both respective and friendly. AND ‘ancient’ as I am, I was not treated as such. I I like that.
Posted on: 29/07/2025

Posted on: 28/07/2025

Posted on: 28/07/2025

Please can you tell us why you gave your answer? Dr York rocks!
Posted on: 27/07/2025

Please can you tell us why you gave your answer? On time and efficient
Posted on: 27/07/2025

Please can you tell us why you gave your answer? I was seen on time, my consultation was excellent and efficient. Please tell us about anything that we could have done better? Nothing else could have been done better.
Posted on: 26/07/2025

Posted on: 26/07/2025

Please can you tell us why you gave your answer? Friendly and reassuring nurse.
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Polite prompt detailed attention and service
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Surgery has rather outgrown its facilities. The new building will hopefully resolve this
Posted on: 25/07/2025

Please can you tell us why you gave your answer? All the staff I encountered were all very friendly and the appointment ran on time
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Meadow croft is wonderful. First time for me normally go to croft. Receptionist was jolly and helpful all very calm ideal for visiting doctor. Mandy very thorough a d great as usual. She bookwd my nxt appointnent there and then
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Nurse was informative quick and professional
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Very professional and on time
Posted on: 25/07/2025

Please can you tell us why you gave your answer? It's a good idea
Posted on: 25/07/2025

Please can you tell us why you gave your answer? From the 1st contact to make my appointment to the person who carried out my annual review it was well run, they took care and listened.
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Friendly prompt welcome
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Sam was very efficient and friendly.
Posted on: 25/07/2025

Please can you tell us why you gave your answer? All practice staff were Professional, courteous and kind towards Patients !
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Good when I finally got my appointment after being cancelled a couple of times since end of 2024!
Posted on: 25/07/2025

Please can you tell us why you gave your answer? All Staff, including Receptionist, were brilliant, Kind & Courteous, thank you, John Shears
Posted on: 25/07/2025

Please can you tell us why you gave your answer? A friendly professional service as per usual
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Appointment time, very professional nurse
Posted on: 25/07/2025

Please can you tell us why you gave your answer? Car park was congested otherwise score would be higher.
Posted on: 24/07/2025

Please can you tell us why you gave your answer? Quick and easy visit
Posted on: 24/07/2025

Please can you tell us why you gave your answer? Quick and easy visit
Posted on: 24/07/2025

Please can you tell us why you gave your answer? Shill need to still standards are not the best also get rid of triage? Please tell us about anything that we could have done better? Answer the phone or more lines in waited nearly 50 minutes to speak to someone
Posted on: 24/07/2025

Please can you tell us why you gave your answer? Quick and v friendly
Posted on: 24/07/2025

Please can you tell us why you gave your answer? Victoria was very nice and treated me with respect
Posted on: 24/07/2025

Please can you tell us why you gave your answer? Because the lady nurse was very good
Posted on: 24/07/2025

Please can you tell us why you gave your answer? The nurse was friendly and courteous
Posted on: 23/07/2025

Please can you tell us why you gave your answer? I didnt have to wait too long to be seen and the person who dealt with me was very pleasant
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Dr Yorke is very kind and understanding with a professional manner. Please tell us about anything that we could have done better? I waited 8 weeks before I could see Dr Yorke, offering a cancellation appointment would have been good, another option to consider
Posted on: 23/07/2025

Please can you tell us why you gave your answer? I was seen very quickly.
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Prompt efficient service
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Having waited 12 mths for neurology appointment 5 weeks for write up about the appointment then 7 weeks for GP appointment to DISCUSS my medication Dr York was very understanding and helpful in assisting me over my Tremor Please tell us about anything that we could have done better? After such a long wait I think A 7 week wait to see GP is excessive when I had written in saying how desperate I was and all I got was your letter has been placed on your file TO BE REVIEWED
Posted on: 23/07/2025

Please can you tell us why you gave your answer? During my annual review the nurse was unable to take my blood sample due to not receiving the necessary training to deal with less straight forward cases.
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Doctor York is probably the best Doctor I have ever seen
Posted on: 23/07/2025

Please can you tell us why you gave your answer? I felt I was listened to and treated with empathy
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Quick, friendly, efficient, helpful
Posted on: 23/07/2025

Please can you tell us why you gave your answer? I didn’t attend the surgery as I was working. The surgery made the appointment for me without asking if it was convenient and when I tried to call, several times I couldn’t get through or was up to 10th in the queue
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Friendly staff, ease of booking appointment
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Friendly, kind nurse. Made me feel relaxed.
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Because the lady nurse was very good
Posted on: 23/07/2025

Social Media Compliment Summary: they are very good
Posted on: 23/07/2025

Please can you tell us why you gave your answer? Very professional and kind
Posted on: 22/07/2025

Please can you tell us why you gave your answer? I was informed that I was seeing a doctor as I had a scan and it said abnormal. I instead was seeing triage and having a check up.
Posted on: 22/07/2025

Please can you tell us why you gave your answer? Quick and professional no delay
Posted on: 22/07/2025

Please can you tell us why you gave your answer? Efficient and on time
Posted on: 22/07/2025

Please can you tell us why you gave your answer? In time. Polite nurse.
Posted on: 22/07/2025

Please can you tell us why you gave your answer? Lovely nurse who is friendly and caring
Posted on: 22/07/2025

Please can you tell us why you gave your answer? I came for a blood test with Sam who is so lovely. I never feel her insert the needle she’s so gentle and knows exactly where the right vein is.
Posted on: 22/07/2025

Please can you tell us why you gave your answer? Very professional, polite and caring. Along with an efficient service Please tell us about anything that we could have done better? No
Posted on: 22/07/2025

Please can you tell us why you gave your answer? The nurse i saw was very good
Posted on: 22/07/2025

Please can you tell us why you gave your answer? The nurse I saw, sorry I can’t remember her name, was very informative and gave me some useful advice. Please tell us about anything that we could have done better? More privacy when talking at the reception desk.
Posted on: 22/07/2025

Overall, how was your experience of our service Very good Good Neither good nor poor Poor Don't know Please can you tell us why you gave your answer? Very helpful
Posted on: 22/07/2025

Overall, how was your experience of our service Very good Good Neither good nor poor Poor Don't know Please can you tell us why you gave your answer? It was on time and the person was helpful and efficient.
Posted on: 22/07/2025

Overall, how was your experience of our service Very good Good Neither good nor poor Poor Don't know Please can you tell us why you gave your answer? Amazing staff
Posted on: 22/07/2025

Overall, how was your experience of our service Very good
Posted on: 22/07/2025

Please can you tell us why you gave your answer? On time kind and efficient
Posted on: 21/07/2025

Please can you tell us why you gave your answer? Very good cause , Nurse was very helpful , supportive, kind & receptionist was very polite
Posted on: 21/07/2025