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Changes to electronic patient record system Posted on 19 May 2021

We are changing our electronic patient record system as part of collaboration with all surgeries across the Regis area.

The new system will ‘go live’ on
Tuesday 27th April, 2021

This involves a number of changes including a new website to access your health record.

 The work will involve some disruption to services as we ensure the new system is setup correctly and staff are trained to use it.

 Key dates in this process are:

  • Monday 19th April – Tue 4th May
    No new online applications will be processed
  • Monday 19th April – Wednesday 28th April
    If you will need a repeat prescription during this period, please be patient as we only have a restricted service.
  • Monday 19th April – Tuesday 27th April
    The surgery may have to operate with reduced clinics
  • Tuesday 27th April
    New system ‘go-live’ – emergency clinics only

Online access will change for patients who access the EMIS website ( These patients will have access provided to the System One website. Instructions on the registration process will be emailed prior to the final move.


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